FULFILLMENT & REFUND POLICY
Programs & Services
Each new client receives a free 20-minute intake about our programs and services, after which a program proposal is offered to the client via email or verbally. If the client chooses to move forward with the program, a program waiver and invoice are presented to the client electronically.
Programs are structured to assist the client in meeting their personal wellness objectives. Success of the program is dependent upon the client’s commitment to the program and following the instruction provided by their coach. Upon agreement of the program waiver and acceptance of the initial invoice, Eat Real Food Nutrition completes the clients enrollment in the specific program or service offering.
About Program Packages:
Program rates include all program plans, food lists, meal plans, consultation, and virtual or in-person meetings. The client is responsible for following program guidelines and instructions intended to support their wellness journey. Your Food Coach may offer recommendations for additional nutrition products or supplements offered through Eat Real Food Nutrition. Any products you purchase from Eat Real Food Nutrition is in addition to program pricing.
The products offered by Eat Real Food Nutrition are non-exclusive and generally available through other retail providers. Eat Real Food Nutrition has selected these products based on their quality and the potential benefits offered for your wellness journey. We have read every label and believe in the products we supply.
About Affiliate Products:
From time to time, Eat Real Food Nutrition makes recommendations on select “Affiliate” products. These products are offered to clients via website links on eatrealfoodnutrition.com. Affiliate products mean that Eat Real Food Nutrition receives a small commission on each sale through our website link. Eat Real Food Nutrition is not the supplier of these products, nor the shipper. Should you encounter any sub-par experiences with these products, please contact the provider directly.
All Program purchases are final. There are no refunds. Either party reserves the right to cancel a Program with 30 days notice and final payment due, accounted for by the payment plan of the program the client accepted.
All Product purchases are final. There are no refunds. Given the nature of the products being consumable, we are unable to accept returns. However, if the product is not up to your expectations, you may contact us for a replacement or store credit.
Effective as of March 10th, 2021
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Eat Real Food Nutrition may collect personally identifiable information, such as your:
First and Last Name
If you purchase Eat Real Food Nutrition’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products
and services on our Site; (f) submitting your basic health history prior to enrolling in a sponsored program. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Eat Real Food Nutrition collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Eat Real Food Nutrition may also use your personally identifiable information to inform you of other products or services available from Eat Real Food Nutrition and its affiliates.
Sharing Information with Third Parties
Eat Real Food Nutrition does not sell, rent or lease its customer lists to third parties.
Eat Real Food Nutrition may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Eat Real Food Nutrition, and they are required to maintain the confidentiality of your information.
Eat Real Food Nutrition may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Eat Real Food Nutrition or the site; (b) protect and defend the rights or property of Eat Real Food Nutrition; and/or (c) act under exigent circumstances to protect the personal safety of users of Eat Real Food Nutrition, or the public.
Tracking User Behavior
Eat Real Food Nutrition may keep track of the websites and pages our users visit within Eat Real Food Nutrition, in order to determine what Eat Real Food Nutrition services are the most popular. This data is used to deliver customized content and advertising within Eat Real Food Nutrition to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Eat Real Food Nutrition. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Eat Real Food Nutrition website.
Security of your Personal Information
Eat Real Food Nutrition secures your personal information from unauthorized access, use, or disclosure. Eat Real Food Nutrition uses the following methods for this purpose:
- Your personal information is private and will not be shared with any third party or other entity for any reason without permission.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Eat Real Food Nutrition does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, Eat Real Food Nutrition may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from Eat Real Food Nutrition, you may opt out of such communications anytime via link in marketing materials, including occasional emails.
Changes to this Statement
Eat Real Food Nutrition welcomes your questions or comments regarding this Statement of Privacy. If you believe that Eat Real Food Nutrition has not adhered to this Statement, please contact Eat Real Food Nutrition at:
Effective as of March 10th, 2021
TERMS & CONDITIONS
Agreement between User and Eat Real Food Nutrition & Weight Loss Center, LLC and Eat Real Food Nutrition, LLC.
The eatrealfoodnutrition.com website (the "Site") is comprised of various web pages operated by Eat Real Food Nutrition & Weight Loss Center, LLC and Eat Real Food Nutrition, LLC ("Eat Real Food Nutrition"). eatrealfoodnutrition.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of eatrealfoodnutrition.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
eatrealfoodnutrition.com is an E-Commerce Site.
Eat Real Food Nutrition is a retail nutrition and supplement store also offering certified nutrition coaching and counseling.
Visiting eatrealfoodnutrition.com or sending emails to Eat Real Food Nutrition constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Children Under Thirteen
Eat Real Food Nutrition does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use eatrealfoodnutrition.com only with the permission of a parent or guardian.
Links to Third Party Sites/Third Party Services
eatrealfoodnutrition.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Eat Real Food Nutrition and Eat Real Food Nutrition is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Eat Real Food Nutrition is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Eat Real Food Nutrition of the site or any association with its operators unless clearly stated.
Certain services made available via eatrealfoodnutrition.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the eatrealfoodnutrition.com domain, you hereby acknowledge and consent that Eat Real Food Nutrition may share such information and data with any third party with whom Eat Real Food Nutrition has a contractual relationship to provide the requested product, service or functionality on behalf of eatrealfoodnutrition.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Eat Real Food Nutrition or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Eat Real Food Nutrition content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Eat Real Food Nutrition and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Eat Real Food Nutrition or our licensors except as expressly authorized by these Terms.
The Service is controlled, operated and administered by Eat Real Food Nutrition from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Eat Real Food Nutrition Content accessed through eatrealfoodnutrition.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Eat Real Food Nutrition, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Eat Real Food Nutrition reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Eat Real Food Nutrition in asserting any available defenses.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR
AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR
TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. EAT REAL FOOD NUTRITION AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
EAT REAL FOOD NUTRITION AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND.
EAT REAL FOOD NUTRITION AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Eat Real Food Nutrition reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Eat Real Food Nutrition as a result of this agreement or use of the Site. Eat Real Food Nutrition’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Eat Real Food Nutrition’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Eat Real Food Nutrition with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Eat Real Food Nutrition with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Eat Real Food Nutrition with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Eat Real Food Nutrition reserves the right, in its sole discretion, to change the Terms under which eatrealfoodnutrition.com is offered. The most current version of the Terms will supersede all previous versions. Eat Real Food Nutrition encourages you to periodically review the Terms to stay informed of our updates.
Eat Real Food Nutrition welcomes your questions or comments regarding the Terms. Email Address: